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Frequently Asked Questions


Do you offer free estimates?

Yes, we provide free onsite estimates.

Will you have product samples with you when you come to do the estimate?

Yes, we will bring product samples with us. This way, you can see what they look like within your own home or business.

Do you have a showroom where I can see more product samples?

Yes, we have a showroom with many more samples and you are more than welcome to come visit us.

Do I need to schedule a time to come to the showroom.

Yes, we recommend either calling ahead or scheduling a time with us to come into the showroom as we are often out and about throughout the day.

Do you have weekend or evening hours?

Yes, since we are by appointment, we can typically accommodate any schedule.

Do you do both residential and commercial?

Yes, we provide everything you need from carpet to flooring for both residential and commercial spaces.

Do you sell and install carpet?

Yes, we have access to the widest selection of carpets and will install the carpet you already have or the carpet you purchase from us.

Do you sell and install hard surface flooring?

Yes, we carry a vast selection of hard surface flooring and work with an awesome team of guys who install all of our flooring jobs.

Do you do area rugs and runners?

Yes, we provide free onsite estimates.

Do you offer free estimates?

Yes, we can customize any carpet to your liking. We cut the carpet onsite to ensure spot on accuracy, then we send it off to be bound and return it for the install.

Do I need to have all my furniture removed before you come?

No, we are more than willing to move your furniture. We simple ask that the customer remove all small items, electronics, pool tables and pianos before we come.

Do you charge to move furniture?

Yes, there is a fee for furniture removal and prices vary by room.

Do you charge extra to rip out of the old carpet?

Yes, there is a rip-out fee and prices vary by room.

Do you charge extra for the removal of the rip-out?

Yes, there is a fee for the removal of old carpet. We can also place the old carpet neatly at your curb for no extra charge.

Do you do carpet repairs?

Yes, we do carpet repairs.

Can you fix the wrinkles in my carpet?

Yes, we can re-stretch any carpet for you.

How long do you guarantee the stretch-in on carpets that you install?

Our carpets are power stretched in and guaranteed for the life of the carpet, with the exception of separation of the carpet backing due to the age or shampooing of the carpet.